Terms
N O V L A Y
Terms of Use
Effective Date: November 2025
1. General Provisions and Introduction
These Terms and Conditions ("Agreement") govern your use of the Novlay website and its associated services. By visiting the website, browsing its content, or purchasing any of the literary products and novels offered, you acknowledge that you have read, understood, and agreed to be fully bound by these terms.
This Agreement is a legally binding contract between you ("the User") and the management of Novlay. If you do not agree to any part of these terms, you must immediately stop using our platform. We reserve the right to refuse service to any user who violates these regulations.
This Agreement is a legally binding contract between you ("the User") and the management of Novlay. If you do not agree to any part of these terms, you must immediately stop using our platform. We reserve the right to refuse service to any user who violates these regulations.
2. Account and Eligibility
To utilize our purchasing and delivery services, you may be required to create a user account. Upon registration, you pledge to:
- Provide true and accurate data (name, address, phone number) and update it immediately if changes occur.
- Maintain the confidentiality of your login credentials; you are entirely responsible for any activity that occurs under your account.
- Verify that you are of legal age to enter into binding contracts, or that you are using the site under the supervision of a parent or guardian.
3. Intellectual Property and Publishing Rights
Novlay strictly respects the intellectual property rights of authors and publishing houses. All content displayed on the site, including texts, book covers, logos, and software, is the exclusive property of Novlay or its licensors, protected by local and international copyright and trademark laws.
It is strictly prohibited to: copy, reproduce, distribute, or exploit any site content for commercial purposes without prior written permission. Purchasing a novel grants you the right to read it for personal use only and does not grant you the right to scan, copy, or electronically republish it.
It is strictly prohibited to: copy, reproduce, distribute, or exploit any site content for commercial purposes without prior written permission. Purchasing a novel grants you the right to read it for personal use only and does not grant you the right to scan, copy, or electronically republish it.
4. Sales, Shipping, and Return Policy
All purchases are subject to inventory availability and order confirmation. We strive to display book details and prices accurately, but unintentional errors may occur. Below is our book return policy:
| Damaged Books / Printing Defects | Customers have the right to exchange the book or receive a full refund in the event of a damaged cover, missing pages, or printing defects, provided it is reported within 48 hours of receipt. |
|---|---|
| Returns Without Reason (Change of Mind) | Returns are permitted within 14 days only if the book is in its exact original condition and wrapped in factory Shrink Wrap. Opened books will not be accepted to protect intellectual property rights. |
| Shipping Costs | Shipping fees are non-refundable in cases of "change of mind." The site will cover shipping costs only if the error was on our part or if the product is defective. |
5. Prohibited Uses
The user agrees to refrain from any of the following actions:
- Using the site for any illegal purpose or violating any local or international law.
- Attempting to hack the site, spread viruses, or collect other users' data.
- Purchasing large quantities of books for hoarding or commercial resale without prior agreement with our distribution department.
- Writing fake or abusive reviews about books or authors that include hate speech.
6. Limitation of Liability (Disclaimer)
Novlay's services are provided on an "As Is" basis without warranties of any kind, whether express or implied. We do not guarantee that the site will be free from technical errors or temporary interruptions.
To the maximum extent permitted by law, Novlay, its directors, or its employees shall not bear any liability for any direct, indirect, incidental, or consequential damages (including loss of data or profits) arising from your use of the site or your inability to use it, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, Novlay, its directors, or its employees shall not bear any liability for any direct, indirect, incidental, or consequential damages (including loss of data or profits) arising from your use of the site or your inability to use it, even if we have been advised of the possibility of such damages.
7. Amendments and Governing Law
Novlay reserves the full right to modify or update these terms at any time without prior notice. Any modification becomes effective immediately upon its publication on this page. Your continued use of the site implies your acceptance of the amendments.
These terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt, and the courts of Cairo shall have exclusive jurisdiction in the event of any legal dispute related to this Agreement.
These terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt, and the courts of Cairo shall have exclusive jurisdiction in the event of any legal dispute related to this Agreement.
8. Contact and Inquiries
For any legal inquiries regarding the Terms of Use, or to report intellectual property violations, please contact us through our official channels.
Legal Department - Novlay
contact@novlay.com
Working Hours: Sunday - Thursday (9 AM - 5 PM)